Our Quintuple Guarantee
1. We Guarantee Your VPS Can Do What You Need
If you're like most of our clients, this might be your first time using a VPS and you wonder if it will work as expected. The commercial VPS technology we use has been in development for a number of years, is stable, and works like a champ. Our clients are successfully running Zope, vBulletin, Samba, Tomcat, even Oracle! Even so, we offer a 90-day unconditional money-back guarantee. This gives you three months to test your VPS with no risk to you.
2. We Guarantee 99.9% Uptime
Your VPS is hosted by a super-reliable infrastructure: fault-tolerant Dell PowerEdge Servers, a fully-meshed network, and an enterprise-class SunGard data center. We back our claim of a highly reliable VPS with a 99.9% uptime guarantee. If your VPS falls below 99.9% uptime we automatically credit your account – there's no hassle of requesting credits and proving downtime occurred like other companies impose on their customers.
3. We Guarantee Great Support
Your support comes directly from the expert Linux administrators who keep our infrastructure running on a day-to-day basis – meaning you won't have to deal with canned responses from entry-level technicians and frustrating escalation procedures. Combined with our managed services, you'll find our level of support greatly surpasses what you might expect from an average ISP or webhosting company.
4. We Guarantee A Great Move-In Experience
To help you with the initial set up of your VPS, we provide two hours of free consulting and administration, above and beyond what's included with our managed services. This is a value of $150.00 provided free! (Our consulting rate is $75.00 per hour.) Have us configure a third-party application, set up a firewall, or anything else to help you get up and running – just ask!
5. We Guarantee We Can Keep A Secret
We know privacy is important to our clients. So we keep all your personal information private and don't share it with other companies. See our full privacy policy for details.